Valuations are calculated using the most up-to-date software and market evaluation systems. We base our valuations on current market trends which are updated every day using live data. Our clever algorithms have been built through years of experience and product knowledge, each vehicle is individually valued. If we are unable to provide an instant on-screen valuation we will provide a valuation within 24 hours.
At the stage of valuation we make certain assumptions about your car’s condition, history, mechanical state, specification etc. Our car buyers need to inspect your vehicle in order to ensure the condition aligns with our used car assumptions. The valuation price provided on this website does not constitute a contract. The details, condition and exact specification must be confirmed before we offer to purchase your car.
We require your email address and phone number in order to send you an online valuation and to book an appointment online.
Subject to location and vehicle we can offer a nationwide collection of your car. We will require you to complete a self appraisal so we can confirm the online offer before we make the journey. There will be a small cost to collect your car of £1.50 per mile (one way) from our head office location B920DP. We send an experienced, friendly driver who will inspect the car and authorise payment at your home or work place. If you are local to one of our branches in some cases we may be able to waive this fee depending on location and circumstances.
Yes, you will need to complete the retention process either using the DVLA online system or filling out a V317 application form to transfer or retain a vehicle registration. This form can be downloaded here or collected from any Post Office. The completed form and appropriate fee should be sent to DVLA, Swansea, SA99 1AR. We can still buy your car whilst this process is taking place. However we may reserve the right to withheld part of the funds payable as a security deposit until we receive the new and updated V5C. Proof of ownership must be provided.
Yes. One of the assumptions we make at the stage of valuation is that your vehicle is not an insurance write off. Please inform us via phone call or email so that we can provide a more accurate valuation. Insurance loss cars need to be valued manually depending on the damage that was incurred, the quality of the repair and what vehicle it is.
We will settle any outstanding finance on your vehicle. Due to ‘Data Protection’ laws you will need to contact your finance company in order to obtain a finance settlement. Either via email or post. If you prefer to settle the finance personally, we can purchase the vehicle once the settlement amount has cleared and any financial interest held with the vehicle has been removed, it is much faster to let us pay the finance on day of sale. If you owe more on your finance than the sale price agreed, you will need to pay us the shortfall by bank transfer prior to us settling the finance agreement.
You will need to bring your car into one of the branches please check our branch finder in order to find your nearest branch. If you need your car collected please speak to a member of our team. This will incur a cost dependent on location.
We will notify the DVLA of the keeper change online. We will provide proof and the road tax will automatically be cancelled and either a refund will be issued in the form of a cheque directly from the DVLA, which can take up to 8 weeks, or if the road tax is paid via direct debit this will be cancelled.
Vehicle Documents
- V5 Log Book (In your name and current address)
- Service Book, Handbook, Spare Keys, Locking Wheel nuts, Radio & Key Codes, Sat Nav Discs etc (if applicable)
- If there is outstanding finance, a letter from the finance company confirming their settlement figure and validity
Personal Identification
- Photo Driving Licence or Passport
PLUS
- Either, a Utility Bill, Bank or Credit Card Statement, Council Tax statement (These must be in your current address and match the address on the V5).
- If you are NOT the registered keeper then we will require written authorisation from the registered keeper that you are authorised to sell the vehicle and the registered keepers photo ID.
Additional Information Required
- Your UK bank details and/or that of the Registered Keeper.
- Please ensure that the Fuel Light is NOT on
We cannot purchase any car without the original V5 document (log book). You will need to obtain a new document by filling in form V62 which you can download from the DVLA website or pick up from any Post Office. The completed form and appropriate fee should be sent to DVLA, Swansea, SA99 1AR. It can take up to 8 weeks. We can still purchase your car during this process however we will need to withhold some funds as a security deposit until the V5 arrives.
We will pay you by BACS bank transfer. This is a same day payment with no charges. You will receive a confirmation of payment via HSBC Online Business Banking.
The payment is set up and sent at the point of sale. It is a HSBC faster payment service which normally will arrive in your account within 2 hours on the same day. Subject to fraud checks from our bank or yours, this may be held up for authorisation. Depending on the time of day and weekends of bank holidays funds that are fraud checked can take up to 48 hours to arrive.
No, we never offer cash for cars due to money laundering regulations.